This notice explains how professional inquiry data and technical website logs are handled for Straumann product information sites. It is intended for B2B clinical and procurement contacts.
Inquiry forms may collect name, work email, phone, organization, country, inquiry type, and free-text project context. Server logs may include IP address, user agent, and pages requested.
We use this information to route product, documentation, and service requests; improve site reliability; and meet legal obligations. We do not use inquiry content for clinical decisioning about individual patients.
Do not submit protected health information. If your organization requires a Business Associate Agreement or Data Processing Agreement, request templates via the contact form.
Inquiry records are retained for the period needed to fulfill the request and related compliance obligations, then deleted or anonymized according to internal schedules. Processors acting on our behalf are bound by confidentiality and security terms.
Depending on your location (including GDPR / CCPA contexts), you may request access, correction, deletion, or restriction of personal data we hold about you as a professional contact.
Privacy questions: Contact Straumann with subject line “Privacy Request”.