Clinical & technical routing

Contact Straumann Implant and Digital Teams

Route product, surgical protocol, digital workflow, or regulatory documentation inquiries with the clinical context needed for an actionable reply. Do not submit protected health information.

Headquarters & correspondence

Straumann Professional Information Desk
400 Technology Square, Suite 300
Cambridge, MA 02139, USA

FDA Establishment documentation and ISO 13485 certificates available on request by market.

Phone & email

Clinical Specialist Line: +1 (617) 555-0148
Technical Documentation: [email protected]
Service & Ordering: [email protected]

Business hours responses; emergency clinical issues follow your local care pathway.

Hours & SLAs

Mon–Fri 08:00–18:00 ET
Documentation requests: target 2 business days
UDI recall lookup: target within 24h of published notices

HIPAA / GDPR inquiry processing follows the Privacy Policy; BAA templates available for covered entities where applicable.

Inquiry form

Tell us what you need to evaluate

Include care setting, procedure mix, implant platform interest, digital tools in use, market, and decision date. We route to the correct clinical or regulatory specialist.

  • Reference-specific 510(k) / CE MDR status
  • Surgical kit reprocessing & IFU packs
  • Scan body / Ti-base library versions
  • UDI lot recall and SDS requests